Privacy Policy

For the purposes of this Privacy Notice, the company PROMESURGICAL S.A. of C.V. is responsible for the processing of personal data, with address at PINO 343, Int. B-5, Colonia Santa María la Ribera, Delegación Cuauhtémoc, CP. 06400.

PROMESURGICAL is committed to maintaining all reasonable precautions to ensure the privacy and security of personal data obtained, and we collect personal contact information (such as name, company, address, telephone number or email address) that you provide when registering, respond to a survey, questions or in any other way and will be used, without prejudice to the specific purposes of particular privacy notices that are made available to you, to contact you, to provide our products or services, for the exercise of the corporate purpose of PROMESURGICAL in our commercial relationships or for statistical purposes. Refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

When browsing this Web page, data may be collected that is not perceived and that reports various data such as the type of browser, operating system, pages visited, links or IP address among others, which can be disabled or deleted, for which which is recommended to read the manual of your browser.

You have the right to know what personal data we have about you, what we use it for and the conditions of use we give it (access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (rectification); that we delete it from our records or databases when we consider that it is not being used in accordance with the principles, duties and obligations provided for in the regulations (cancellation); as well as oppose the use of your personal data for specific purposes (opposition), known as the ARCO right. Likewise, in accordance with the assumptions provided by the regulations on the matter, you may revoke your consent.

To exercise any of the ARCO rights or to revoke your consent, you must submit the respective request to the email account dpo.mex@promedon.com or directly to our address.

En caso de que requiera ejercer sus derechos de acceso, modificación, cancelación u oposición respecto de los datos proporcionados o recabados, PROMESURGICAL pone a disposición la siguiente cuenta de correo electrónico: dpo.mex@promedon.com en donde será́ atendido y recibirá́ la respuesta por parte del Departamento encargado del tratamiento y protección de los datos personales. También podrá́ en cualquier momento revocar su consentimiento de manera gratuita.  

 Para ejercer sus derechos, será́ necesario que envíe su solicitud al correo electrónico indicado acompañando copia de su identificación oficial y proporcionando los datos de contacto que nos permitan identificarlo (tales como nombre completo, teléfono, dirección de correo electrónico y domicilio) debiendo indicar la forma en que prefiere sea contactado, es decir, por medio de correo ordinario o mediante correo electrónico. 

In order to protect your personal data and, where appropriate, be able to properly execute your rights, it will also be necessary that: i) in the case of access, a clear explanation of the personal data that is required to be known is provided; ii) in the case of rectification, specify the data that you wish to rectify and, if applicable, attach the document that justifies the rectification; iii) for cancellation, specify the data that you wish to be canceled and the purpose of the processing of your data; and, iv) in case of opposition, specify the reasons why you oppose the treatment. In all cases it will also be advisable to indicate any other information that helps locate the requested information.

Once your request has been received and confirmed through the acknowledgment of receipt that will be sent to the email address you provided us, within a maximum period of 20 days you will receive the corresponding response. If an email account was provided when the personal information was provided or collected, the response may be sent to said email if requested, failing that or otherwise, for your security and in order to protect your personal data. It will be necessary for you to appear at the address indicated in the privacy notice with the original of your official identification.

If your request is deemed appropriate, PROMESURGICAL has the firm commitment to make it effective within 15 business days following the date on which it receives the response to your request.

If you do not have an email address, your request with a handwritten signature may be sent by ordinary or certified mail to the address of PROMESURGICAL and addressed to the department in charge of the processing and protection of personal data, in which case the same procedure will be followed by carrying out the corresponding notifications by mail to your address, without prejudice to the fact that for the delivery of the response and execution of the corresponding actions it may be necessary to present it at the address of PROMESURGICAL with your official identification, in order to prove your identity and thus protect your information.

PROMESURGICAL reserves the right to extend the aforementioned deadlines on a single occasion and for an equal period exclusively when the particular circumstances of the case so warrant, a situation of which it will also be informed and notified by the same means.

This privacy notice may be modified, changed or updated due to new legal requirements, our own needs or our privacy practices. We undertake to keep you informed about any changes that this privacy notice may undergo in accordance with the corresponding legal guidelines and through the contact method that you have provided us.

Terms and Conditions

of use

Version June 2022

These conditions of use, from now on will regulate the relationship between you the user and PROMEDON S.A. (hereinafter, “PROMEDON”), regarding the use of this website (“PROMEDON Website”).

Once you access, browse or use the PROMEDON Website, you acknowledge and PROMEDON consider that you have read, understood and accepted the obligation to comply with the following conditions of use.

Identification Data

PROMEDON S.A., is an Argentine company with registered office at Av. Gral. Manuel Savio s/n – Lote 3 – Manzana 3 – Parque Industrial Ferreyra, Córdoba, X5925XAD, República Argentina.
PROMEDON is part of a group of companies that work together to provide products and services.

Consent

The sole use of the PROMEDON Website and the services predisposed or requested, presupposes the consent and acceptance of the user of the conditions detailed below and the privacy policy. If you do not accept them, we ask you not to access or use the website.

Updates

PROMEDON makes the PROMEDON Website available for use under the conditions established herein, which may be modified by PROMEDON periodically without prior notice.

Object of the PROMEDON Website. Condition of user of the Web.

The PROMEDON Website has been designed to publicize and allow general access by Users of legal age to their own or third-party products and services, linked to health professionals and institutions, made known by PROMEDON. If you are not a professional or part of a healthcare institution, the content of this website may not be suitable for you and will surely not meet your needs and interests.

Access to the PROMEDON Website grants the navigator the condition of user of the site, which implies adherence to these conditions in the version published at the time it is accessed. Therefore, PROMEDON recommends the user to read them carefully each time they access it.

Access to certain content offered through the PROMEDON Website may be subject to certain specific conditions that, depending on the case, replace, complete and / or modify these general conditions. Therefore, prior to accessing and / or using said Contents, the User must also carefully read the corresponding particular conditions.

Access and Security

As a user you can access the Website freely, free of charge, and alternatively, which implies not assuming commitment on the part of PROMEDON to provide support, maintenance or availability of the PROMEDON Website.

PROMEDON reserves the right to limit access to certain areas of the “website” to specific user groups (suppliers, professionals, etc.), who may be required to register and provide data in accordance with the Privacy Policy. In some cases, the whey may be required to choose its own username and password. PROMEDON will assign the username selected by the user, as long as it has not been previously selected by another user and its use does not configure in itself a violation of the rights of third parties. The password is for personal use and non-transferable. The user must take all measures at its disposal to keep your password safe, assuming all responsibility for the consequences of not doing so. If you suspect the compromise of your password, you must inform PROMEDON immediately. PROMEDON reserves the right to revoke usernames for technical, obsolescence, legal, etc. reasons, without this implying any responsibility for PROMEDON.

Use of the contents

The user undertakes to make use in accordance with these general conditions of the PROMEDON Website.

The contents predisposed by PROMEDON for users on the PROMEDON Website have been made solely for illustrative purposes and do not replace professional advice, nor are they intended to be the decisional basis of the users. PROMEDON does not guarantee the timeliness of the contents, their modification or deletion may be made without prior notice. No binding effect will be derived from any information or content provided through the PROMEDON Website The contents that can be consulted through this Website may not be considered as constituting a professional or commercial relationship of any kind with the user.

The use of the PROMEDON Website or any content or information found there for the following purposes or consequences will be considered strictly prohibited (the following being a mere non-exhaustive statement, requiring for any use except those expressly authorized herein the prior agreement of PROMEDON):

  • use the PROMEDON Website for any use or purpose that exceeds what is authorized herein;
  • post, upload or distribute any user content or other inappropriate, defamatory, illegal, illegal, inaccurate, offensive or otherwise inappropriate content;
  • impersonate any person or entity, falsely claim an affiliation with any person or entity, or access the PROMEDON Web accounts of others without permission, or engage in any other fraudulent activity;
  • use the PROMEDON Website for any illegal purpose, or in violation of any local, provincial, national or international law, including, without limitation, laws governing intellectual property and other proprietary rights, and the protection and privacy of data;
  • defame, harass, abuse, threaten or defraud users of the Web, or collect, or attempt to collect, personal information about users or third parties without their consent, violate the rights of third parties, incite the commission of crimes, denigratory actions, defamatory, infamous, discriminatory on the basis of sex, race, religion, beliefs, age or condition, violent, contrary to the law, morality, good customs or public order.
  • remove, prevent, disable, damage or otherwise interfere with the security-related functions of the PROMEDON Website or the content thereof, features that prevent or restrict the use or copying of any content accessible through the Website, or features that impose limitations on the use of the Website or contents;
  • reverse engineer, decompile, disassemble or attempt to discover the source code or any part thereof; modify, adapt, translate or create derivative works based on the PROMEDON Website, any part of it and/or the content contained therein; or
  • intentionally interfere with or damage the operation of the PROMEDON Website or any user’s use by it, by any means, including, without limitation, participation in any type of denial-of-service attacks or by loading or disseminating viruses, adware, spyware, worms or malicious code.

PROMEDON is not responsible for the use that each user gives to the contents made available on the PROMEDON Website or for the actions carried out based on them. PROMEDON reserves the right to exclude any user, without prior notice, in case he carries out any of the above activities and to exercise the legal actions he deems appropriate.

Service

PROMEDON reserves the right to interrupt access to the PROMEDON Website, as well as the provision of any or all of the content provided through it at any time and without prior notice, whether for technical, security, control, maintenance, or any other reason. Such interruption may be temporary or permanent. Consequently, PROMEDON does not guarantee the reliability, availability or continuity of the Website or the contents, so the use of the same by the user is carried out at their own risk, without, at any time, being able to demand responsibilities from PROMEDON in this regard.

In relation to active services or any other content for which registration is necessary, PROMEDON may delete the accounts and / or the contents and information of users in accordance with the Privacy Policy and applicable law.

Responsability

In view of the provisions of the “Services” section, PROMEDON will not be responsible in the event of service interruptions, delays, errors, malfunctions and, in general, other inconveniences that have their origin in causes beyond the control of PROMEDON, and / or due to a fraudulent or culpable action of the User and / or has as its origin causes of force majeure. It will be understood included in the concept of force majeure, all those events that occur outside the control of PROMEDON, such as: failure of third parties, operators or service companies, acts of Government, lack of access to third-party networks, acts or omissions of public authorities, those others produced as a result of natural phenomena, blackouts, etc. and the attack of Hackers or third parties specialized in the security or integrity of the computer system. In any case, whatever its cause, PROMEDON will not assume any responsibility either for direct or indirect damages, consequential damages and / or for lost profits.
PROMEDON shall have the right, without any compensation to the User for these concepts, to temporarily suspend the services and contents of the PROMEDON Website to carry out maintenance, improvement or repair operations of these. The operation of the website will be done under your sole responsibility and at your entire risk, for which you understand and accept that under no circumstances PROMEDON (understanding including the directors, representatives or responsible, will be responsible for damages of any kind and type. whatever their cause and based on any scheme of attribution of responsibility.

PROMEDON is not responsible for the content of the PROMEDON Website, which is provided “as available” and “as is”. PROMEDON does not assume any guarantee of any kind, related to the content or performance of the website, nor of contents and opinions of third parties poured into the PROMEDON Website or of the information contained in third-party web pages that can be accessed by links or search engines of the Web since the only function of these is to inform the user about the existence of other sources of information about the matter on the Internet, where you can expand the data offered on the PROMEDON Website, and in no case does it imply a suggestion, invitation or recommendation about them.

PROMEDON is not responsible for the use that each user gives to the contents made available on the PROMEDON Website or for the actions carried out based on them, which are protected by intellectual property laws.

PROMEDON is not responsible for the use that the user makes of the services and products of the PROMEDON Web” or their passwords, as well as any other material on the Web infringing the intellectual or industrial property rights or any other right of third parties.

PROMEDON does not assume any responsibility for the damages that may be caused to the equipment of the Users by possible computer viruses contracted by the User because of their navigation on the PROMEDON Website or for any other damage derived from that navigation. PROMEDON does not offer any guarantee in relation to the continuity or absence of errors in any of the contents accessible through the PROMEDON Website, in addition to not guaranteeing the correction of any defect or the absence of viruses and other harmful components in this Website or in the Server that supplies it.

PROMEDON is not responsible for the veracity, lack of usefulness or suitability for a specific use of the PROMEDON Website or the contents; of the loss of data or services as a result of any delay, non-delivery, incorrect delivery of the exposed products or interruption of service; of the accuracy, quality or nature of the information obtained through its contents.

The applicability of any aspect of PROMEDON’s web content should be consulted with a specialist in the specific area. In any case, the information provided on this Website is intended to complement and not replace the advice that in any case must be obtained directly from professionals linked to health or other competent. PROMEDON advises the consultation of a professional in the field before making a decision or performing a certain action.

The User will be liable for damages of any kind that PROMEDON may suffer as a result of the breach of any of the obligations to which it is subject by these conditions or the particular conditions that are applicable, agreeing to indemnify, defend and exempt from liability PROMEDON, its affiliated companies, contractors, employees, agents and its suppliers, licensors and partners of any claims, losses, damages, liabilities and expenses (including legal fees and expenses), arising out of any use or misuse of the PROMEDON Website, any violation of the Terms of Use or any breach of the representations, warranties and covenants made by you.

PROMEDON reserves the right, at its own expense, to assume the exclusive defense and control of any matter for which You must indemnify PROMEDON, and You agree to cooperate with PROMEDON’s defense of these claims. PROMEDON will use reasonable efforts to notify you of any claim, action or proceeding at the time of becoming aware of it. If any provision of these Terms of Use is held to be unlawful, void or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary and shall not affect the validity and enforceability of the remaining provisions.

Privacy Policy

See Promedon Privacy Policy.

Intellectual Propertiy

You acknowledge to PROMEDON and on the content predisposed on the PROMEDON Website, all intellectual, industrial, trademark and domain name property rights. This includes, but is not limited to, visual interfaces, graphics, design, compilation, information, computer code (including source code or object code), software, services, content, videos and educational exercises, and all other elements of the PROMEDON Website (“PROMEDON Web Materials”) and are therefore protected by local and international copyright laws, patents and trademarks, international conventions and other applicable laws governing intellectual property and proprietary rights.

PROMEDON reserves all rights not expressly granted by these terms of use, except for any user content provided and owned by users. PROMEDON grants users a non-exclusive and non-transferable right to access and use the PROMEDON Web Materials predisposed solely for their personal and professional purposes. Therefore, you may not use, distribute or exploit in any other way for other purposes unless expressly agreed in writing by PROMEDON. It is strictly forbidden to use any of the elements subject to industrial and intellectual property or trademarks for commercial purposes, as well as their distribution, modification, alteration or decompilation, so you may not use any trademark that is published on the site, without prior and express consent from its owner.

The infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as a criminal offense.

The publication or public communication of any other content through the PROMEDON Website implies the recognition in favor of it of a free license with the maximum breadth allowed by the legal system that is applicable, non-exclusive and worldwide to use, copy, sublicense, adapt, transmit, execute or publicly disclose any of these contents, and sublicense to third parties the exercise of any of the above rights, either totally or partially. Claims that may be filed by users in relation to possible breaches of intellectual property rights, or industrial trademark on any of the contents of the PROMEDON Website, should be addressed to the following email address: compliance@promedon.com.

Applicable law and jurisdiction

For the resolution of any conflict or litigious issue that has contractual or extra-contractual origin, and extrajudicial or judicial treatment, from or arising from the use of the PROMEDON Website, which the Parties cannot resolve amicably with each other, argentine legislation will be resolved in the ordinary courts of the Autonomous City of Buenos Aires.

Cookie Policy

Version June 2022

Scope of Application.

This Cookies Policy applies to websites accessible on “www.promedon.com” (the “PROMEDON Website”)

Processor. Contact.

Cookies are provided by Promedon S.A. and its affiliated companies (collectively, “PROMEDON”) or by third parties that provide services to PROMEDON.

PROMEDON is responsible for the personal data collected by cookies as described in this Cookie Policy. If you wish to contact PROMEDON regarding this Policy, you can do so by sending an email to dataprotection@promedon.com.

Legal Basis

The PROMEDON Website uses cookies. Cookies are small files containing certain information that are stored on your device.

Cookies are necessary to provide certain functionalities on a website, such as to maintain a language choice made by a user. In addition, cookies allow the respective issuer (PROMEDON or a third party) to recognize that the website was previously visited by a certain device, which allows the identification of returning visitors (or rather their devices) and collects information about their use of the PROMEDON Website and their interests.

This information is used to improve the PROMEDON Website, personalize the content and provide you with a better user experience, as well as to offer relevant advertising for PROMEDON’s products and services on the Web and on third-party sites.

When you access the PROMEDON Website, a pop-up window will ask you to confirm your preferences about cookies, and you can manage the cookies that you want to be installed in your browser from this “pop-up”.

Then, if you want to alter your preferences you can do so from your browser, as most browsers allow you to view, manage, delete and block cookies from a website.

Please note that deleting all cookies will lose all user preferences you have set, including the ability to exclude cookies, as this feature requires precisely the placement of an opt-out cookie on your device. Below, you can see how to manage cookies in the main browsers:

  • Google Chrome
  • Mozilla Firefox
  • MacOS Safari

For more information about browsers and additional device types, see http://www.aboutcookies.org/ or http://www.cookiecentral.com/faq/.

Types of cookies. Suppliers.

The types of Cookies used on the PROMEDON Website are the following:
‘Session’ cookies: they remain in your browser during the visit (for example, until you close the browser and end the visit).
‘Persistent’ cookies: they remain in your browser after the session (unless you delete them). ‘Performance’ cookies: collect website usage information; they do not collect personal information and the data collected are stored anonymously. “Performance cookies” are used to improve the operation of the website.
‘Functionality’ cookies: they allow the website to store any option it has made on the page (such as changes in the size of the text, customization of pages) or allow services such as including posts in blogs.
On our website we use the following service providers (for more information about their privacy policies and how to opt out of web analytics cookies click on the following links):

More information about the use of cookies in PROMEDON

The following table explains the way in which we use cookies on the PROMEDON website: