Privacy Policy

This document describes the way in which we treat the data that you provide us or that are collected through any site or application owned by Promedon S.A. (domiciled at Avenida Manuel Savio s / n, Lote 3, Manzana 3, Parque Industrial Ferreyra, ciudad de Córdoba, province of Córdoba, Argentina, hereinafter “PROMEDON”).

General privacy conditions will be established regarding the PROMEDON Website ( or the “PROMEDON Website” and then particular cases will be treated (for example, specific conditions regarding the processing of data provided through forms).

1. General Conditions

In compliance with the provisions of the Law on protection of Personal Data No. 25,326 and complementary regulations (“Law”), in this act you grant your consent to PROMEDON, for the processing of your personal data as established in the Law.

The PROMEDON Website is owned and operated by PROMEDON, but the information You provide will be accessible to our affiliates in other countries, under the conditions detailed below.

In addition, if you visit this site from a country other than Argentina, your communication with us will necessarily result in the international transfer of data. The level of legal protection of personal data is not the same in all countries; however, we will take the security measures described in this Privacy Policy in an effort to keep your information secure. By using this site, you consent to the collection, storage and processing of your information in Argentina and in any country to which we may transfer it in the course of our business operations.

All personal data received by PROMEDON will be treated with the utmost confidentiality and confidentiality. Our company has established all the appropriate technical and organizational means to prevent the loss, misuse, alteration, unauthorized access or copying of the personal data provided. Notwithstanding the foregoing, it is impossible to guarantee a total security state of the transactions, so it enables a query alignment so that in case of suspecting any unsafe activity the report to the email

We inform you that your data will be kept for the period strictly necessary to achieve the purposes of the treatment specified according to the capture point (for example, through “cookies” – see Cookies Policy – or by completing the contact form found in, without prejudice to its conservation for the provision of the competent authorities when this is legally mandatory and to deal with claims.

This policy is updated periodically, so you should consult the date of the latest version, which will determine your agreement with it when browsing. We reserve the right to modify it without notice.

How Your Data Is Collected

There are two ways to do this:

  • You provide them: PROMEDON may require your data to perform a particular activity (the sending of information, training, etc.). In this case you will be warned of the need to provide it, as well as the mandatory or optional nature of its provision. This information may be processed together with other personal data associated with you that you have provided us or that the systems have or shall potentially collect.
  • Computer systems collect it automatically: The applications predisposed by PROMEDON, whether owned by you or third parties, may collect certain data while you browse the site without the need for you to provide it, such as: type of browser, computer or mobile device, operating system, screen resolution, (Media Access Control, MAC).

How your data is used

When your data is collected, the reason for the use is detailed and if it is mandatory, you will be informed of the legitimate basis of processing (for example, you may be asked for your consent). Except for a greater legal authorization, your data is kept for the purpose for which they were collected, and in accordance with this Privacy Policy.

We will be able to elaborate a “commercial profile”, based on the information provided, since like most companies, PROMEDON uses the technology of customer relationship management (CRM) databases to manage and track our marketing strategies. Our CRM databases include personal data taken through the forms on the PROMEDON Website but also obtained from other legitimate sources. No automated decisions will be made based on this profile.

We do not collect sensitive personal data, but in a specific, express and informed manner, requiring your express consent. Otherwise, you must refrain from providing them to us.

PROMEDON may transfer your personal data to related companies (through relations of affiliation, control or as subsidiaries) with it. We may also transfer information collected through the Site to third-party service providers that provide services to keep our navigation platform running (infrastructure and “hosting”, traffic audit, applications, audits, etc.) . Promedon S.A. is responsible for the management of personal information used together. You can check the list of entities by sending an email to

Some of these recipients may be located outside the European Economic Area (listed here), in which case PROMEDON will apply all measures and controls at its disposal to protect your personal data. In cases where the data is exported to Promedon S.A., this firm is in the Argentine Republic, a country that has an Adequacy decision of the European Commission, which can be consulted here. In the case of third countries, the measures may include the signing of standard contractual clauses, approved by the European Commission (consultarlas aquí)). In any event, we will only carry out such transfers only where we have a legal basis to do so, or where the recipient: (i) is in a country or organization that provides an adequate level of protection; or (ii) you have signed an agreement that ensures that you will comply with the requirements established in the EU for the transfer of personal data to processors outside the EU.

Any PROMEDON entity that is located outside the European Union will be represented by Promedon GmbH for the purposes of complying with data privacy laws.

Sending Emails and Other Communications with Commercial Materials

We send commercial emails and other communications (via instant messaging, for example) to those with whom we want to develop or maintain a business relationship in accordance with applicable laws.
Email messages and other types of communication from PROMEDON addressed to a specific segment may include additional data privacy information, as required by applicable laws.
PROMEDON only sends commercial communications in the event of the existence of sufficient legal authorization to do so.
You can exercise your right not to allow marketing communications to be sent to you by not checking certain boxes on the forms we use to collect your personal data, or by using opt-out mechanisms in the communications we send you. In such cases, we will retain a minimum of personal data to take into account that you have opted out and thus avoid contacting you again


The content of the PROMEDON Website and its services are aimed at users over 18 years of age. Our sites are not designed to attract child users. If we become aware that a user under the age of 18 has offered personal information related to the PROMEDON Website, we will delete such information from our databases.

Your Rights

You can exercise your rights of access, rectification, cancellation, opposition and any other right agreed by applicable law by written request addressed by email to Please note that additional information may be requested to identify you at the time of making the request. We will comply with your request if applicable, within the legal term from the receipt of your request.

The Agency for Access to Public Information, the control body of the Personal Data Protection Law No. 25,326, has the attribution to attend to the complaints and claims that are filed in relation to non-compliance with the rules on Protection of Personal Data.

For the resolution of any conflict or litigious issue that has contractual or extra-contractual origin, and extrajudicial or judicial treatment, from or arising from the use of the PROMEDON Website, or any situation derived from its use, or from this Privacy Policy , which the Parties cannot resolve amicably with each other, will be resolved before the ordinary courts of the Autonomous City of Buenos Aires, in Spanish, and Argentine legislation will apply.

2. Particular Conditions regarding Contact Forms

By sending your data through the contact forms found on the PROMEDON Website, you give your consent and authorize PROMEDON to collect and process your data that is exposed in each form under this Policy.

You agree to provide certain and adequate data, as well as to update them if necessary. The data that in principle will be requested are the following:

  • Name and Surname
  • Type of public (Health professional, patient, health institution, funder, distributor, supplier, individual, public bodies, others).
  • Medical Specialty on which you make the consultation
  • Province where you reside
  • City where you live
  • Contact telephone number
  • E-mail address
  • Type of query

We inform you that the provision of personal data requested through the forms found on the PROMEDON Website will become part of a personal database created and under the responsibility of PROMEDON S.A. in order to collect data to, mainly, classify queries according to type of public and refer to the corresponding customer service manager; assemble contact profiles by CRM according to the type of client you have consulted; segment groups of customers in CRM for the subsequent sending of direct marketing, automation or inbound marketing campaigns when this is legally permissible; and send information about the company, products, services or events related to the medical specialty of interest to the health professional (if applicable).

Likewise, these same data may be used to:

  • Respond to requests: send information, contact you, communicate any changes to terms, conditions, and policies and / or other administrative information; and
  • Business Purposes: data analysis, audits, site improvement, improvement of products and services, identification of Site usage trends, personalizing your experience on the Site by presenting products and offers tailored to you, and determining the effectiveness of our contacts.

The data obtained through forms found on the PROMEDON Website can be combined with other data held by PROMEDON or obtained later.

3. Particular Conditions Relating to the subscription to “Newsletters” through the PROMEDON Website

The user of the PROMEDON Website may subscribe, by sending the data provided in the form and selecting the option corresponding to “Newsletters” that PROMEDON makes.
The personal data processed in reason of the subscription to “Newsletters” will be used for the purposes of sending product information related to the medical specialty of interest of the subscriber, classifying them according to their specialty or medical interest and assembling contact profiles in the CRM.
In the same way, the user may at any time unsubscribe from the “Newsletters” through the following email address or by clicking on the link that all the “Newsletters” have at its lower end to manage the cancellation with respect to it.

Terms and Conditions

of use

Version June 2022

These conditions of use, from now on will regulate the relationship between you the user and PROMEDON S.A. (hereinafter, “PROMEDON”), regarding the use of this website (“PROMEDON Website”).

Once you access, browse or use the PROMEDON Website, you acknowledge and PROMEDON consider that you have read, understood and accepted the obligation to comply with the following conditions of use.

Identification Data

PROMEDON S.A., is an Argentine company with registered office at Av. Gral. Manuel Savio s/n – Lote 3 – Manzana 3 – Parque Industrial Ferreyra, Córdoba, X5925XAD, República Argentina.
PROMEDON is part of a group of companies that work together to provide products and services.


The sole use of the PROMEDON Website and the services predisposed or requested, presupposes the consent and acceptance of the user of the conditions detailed below and the privacy policy. If you do not accept them, we ask you not to access or use the website.


PROMEDON makes the PROMEDON Website available for use under the conditions established herein, which may be modified by PROMEDON periodically without prior notice.

Object of the PROMEDON Website. Condition of user of the Web.

The PROMEDON Website has been designed to publicize and allow general access by Users of legal age to their own or third-party products and services, linked to health professionals and institutions, made known by PROMEDON. If you are not a professional or part of a healthcare institution, the content of this website may not be suitable for you and will surely not meet your needs and interests.

Access to the PROMEDON Website grants the navigator the condition of user of the site, which implies adherence to these conditions in the version published at the time it is accessed. Therefore, PROMEDON recommends the user to read them carefully each time they access it.

Access to certain content offered through the PROMEDON Website may be subject to certain specific conditions that, depending on the case, replace, complete and / or modify these general conditions. Therefore, prior to accessing and / or using said Contents, the User must also carefully read the corresponding particular conditions.

Access and Security

As a user you can access the Website freely, free of charge, and alternatively, which implies not assuming commitment on the part of PROMEDON to provide support, maintenance or availability of the PROMEDON Website.

PROMEDON reserves the right to limit access to certain areas of the “website” to specific user groups (suppliers, professionals, etc.), who may be required to register and provide data in accordance with the Privacy Policy. In some cases, the whey may be required to choose its own username and password. PROMEDON will assign the username selected by the user, as long as it has not been previously selected by another user and its use does not configure in itself a violation of the rights of third parties. The password is for personal use and non-transferable. The user must take all measures at its disposal to keep your password safe, assuming all responsibility for the consequences of not doing so. If you suspect the compromise of your password, you must inform PROMEDON immediately. PROMEDON reserves the right to revoke usernames for technical, obsolescence, legal, etc. reasons, without this implying any responsibility for PROMEDON.

Use of the contents

The user undertakes to make use in accordance with these general conditions of the PROMEDON Website.

The contents predisposed by PROMEDON for users on the PROMEDON Website have been made solely for illustrative purposes and do not replace professional advice, nor are they intended to be the decisional basis of the users. PROMEDON does not guarantee the timeliness of the contents, their modification or deletion may be made without prior notice. No binding effect will be derived from any information or content provided through the PROMEDON Website The contents that can be consulted through this Website may not be considered as constituting a professional or commercial relationship of any kind with the user.

The use of the PROMEDON Website or any content or information found there for the following purposes or consequences will be considered strictly prohibited (the following being a mere non-exhaustive statement, requiring for any use except those expressly authorized herein the prior agreement of PROMEDON):

  • use the PROMEDON Website for any use or purpose that exceeds what is authorized herein;
  • post, upload or distribute any user content or other inappropriate, defamatory, illegal, illegal, inaccurate, offensive or otherwise inappropriate content;
  • impersonate any person or entity, falsely claim an affiliation with any person or entity, or access the PROMEDON Web accounts of others without permission, or engage in any other fraudulent activity;
  • use the PROMEDON Website for any illegal purpose, or in violation of any local, provincial, national or international law, including, without limitation, laws governing intellectual property and other proprietary rights, and the protection and privacy of data;
  • defame, harass, abuse, threaten or defraud users of the Web, or collect, or attempt to collect, personal information about users or third parties without their consent, violate the rights of third parties, incite the commission of crimes, denigratory actions, defamatory, infamous, discriminatory on the basis of sex, race, religion, beliefs, age or condition, violent, contrary to the law, morality, good customs or public order.
  • remove, prevent, disable, damage or otherwise interfere with the security-related functions of the PROMEDON Website or the content thereof, features that prevent or restrict the use or copying of any content accessible through the Website, or features that impose limitations on the use of the Website or contents;
  • reverse engineer, decompile, disassemble or attempt to discover the source code or any part thereof; modify, adapt, translate or create derivative works based on the PROMEDON Website, any part of it and/or the content contained therein; or
  • intentionally interfere with or damage the operation of the PROMEDON Website or any user’s use by it, by any means, including, without limitation, participation in any type of denial-of-service attacks or by loading or disseminating viruses, adware, spyware, worms or malicious code.

PROMEDON is not responsible for the use that each user gives to the contents made available on the PROMEDON Website or for the actions carried out based on them. PROMEDON reserves the right to exclude any user, without prior notice, in case he carries out any of the above activities and to exercise the legal actions he deems appropriate.


PROMEDON reserves the right to interrupt access to the PROMEDON Website, as well as the provision of any or all of the content provided through it at any time and without prior notice, whether for technical, security, control, maintenance, or any other reason. Such interruption may be temporary or permanent. Consequently, PROMEDON does not guarantee the reliability, availability or continuity of the Website or the contents, so the use of the same by the user is carried out at their own risk, without, at any time, being able to demand responsibilities from PROMEDON in this regard.

In relation to active services or any other content for which registration is necessary, PROMEDON may delete the accounts and / or the contents and information of users in accordance with the Privacy Policy and applicable law.


In view of the provisions of the “Services” section, PROMEDON will not be responsible in the event of service interruptions, delays, errors, malfunctions and, in general, other inconveniences that have their origin in causes beyond the control of PROMEDON, and / or due to a fraudulent or culpable action of the User and / or has as its origin causes of force majeure. It will be understood included in the concept of force majeure, all those events that occur outside the control of PROMEDON, such as: failure of third parties, operators or service companies, acts of Government, lack of access to third-party networks, acts or omissions of public authorities, those others produced as a result of natural phenomena, blackouts, etc. and the attack of Hackers or third parties specialized in the security or integrity of the computer system. In any case, whatever its cause, PROMEDON will not assume any responsibility either for direct or indirect damages, consequential damages and / or for lost profits.
PROMEDON shall have the right, without any compensation to the User for these concepts, to temporarily suspend the services and contents of the PROMEDON Website to carry out maintenance, improvement or repair operations of these. The operation of the website will be done under your sole responsibility and at your entire risk, for which you understand and accept that under no circumstances PROMEDON (understanding including the directors, representatives or responsible, will be responsible for damages of any kind and type. whatever their cause and based on any scheme of attribution of responsibility.

PROMEDON is not responsible for the content of the PROMEDON Website, which is provided “as available” and “as is”. PROMEDON does not assume any guarantee of any kind, related to the content or performance of the website, nor of contents and opinions of third parties poured into the PROMEDON Website or of the information contained in third-party web pages that can be accessed by links or search engines of the Web since the only function of these is to inform the user about the existence of other sources of information about the matter on the Internet, where you can expand the data offered on the PROMEDON Website, and in no case does it imply a suggestion, invitation or recommendation about them.

PROMEDON is not responsible for the use that each user gives to the contents made available on the PROMEDON Website or for the actions carried out based on them, which are protected by intellectual property laws.

PROMEDON is not responsible for the use that the user makes of the services and products of the PROMEDON Web” or their passwords, as well as any other material on the Web infringing the intellectual or industrial property rights or any other right of third parties.

PROMEDON does not assume any responsibility for the damages that may be caused to the equipment of the Users by possible computer viruses contracted by the User because of their navigation on the PROMEDON Website or for any other damage derived from that navigation. PROMEDON does not offer any guarantee in relation to the continuity or absence of errors in any of the contents accessible through the PROMEDON Website, in addition to not guaranteeing the correction of any defect or the absence of viruses and other harmful components in this Website or in the Server that supplies it.

PROMEDON is not responsible for the veracity, lack of usefulness or suitability for a specific use of the PROMEDON Website or the contents; of the loss of data or services as a result of any delay, non-delivery, incorrect delivery of the exposed products or interruption of service; of the accuracy, quality or nature of the information obtained through its contents.

The applicability of any aspect of PROMEDON’s web content should be consulted with a specialist in the specific area. In any case, the information provided on this Website is intended to complement and not replace the advice that in any case must be obtained directly from professionals linked to health or other competent. PROMEDON advises the consultation of a professional in the field before making a decision or performing a certain action.

The User will be liable for damages of any kind that PROMEDON may suffer as a result of the breach of any of the obligations to which it is subject by these conditions or the particular conditions that are applicable, agreeing to indemnify, defend and exempt from liability PROMEDON, its affiliated companies, contractors, employees, agents and its suppliers, licensors and partners of any claims, losses, damages, liabilities and expenses (including legal fees and expenses), arising out of any use or misuse of the PROMEDON Website, any violation of the Terms of Use or any breach of the representations, warranties and covenants made by you.

PROMEDON reserves the right, at its own expense, to assume the exclusive defense and control of any matter for which You must indemnify PROMEDON, and You agree to cooperate with PROMEDON’s defense of these claims. PROMEDON will use reasonable efforts to notify you of any claim, action or proceeding at the time of becoming aware of it. If any provision of these Terms of Use is held to be unlawful, void or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary and shall not affect the validity and enforceability of the remaining provisions.

Privacy Policy

See Promedon Privacy Policy.

Intellectual Propertiy

You acknowledge to PROMEDON and on the content predisposed on the PROMEDON Website, all intellectual, industrial, trademark and domain name property rights. This includes, but is not limited to, visual interfaces, graphics, design, compilation, information, computer code (including source code or object code), software, services, content, videos and educational exercises, and all other elements of the PROMEDON Website (“PROMEDON Web Materials”) and are therefore protected by local and international copyright laws, patents and trademarks, international conventions and other applicable laws governing intellectual property and proprietary rights.

PROMEDON reserves all rights not expressly granted by these terms of use, except for any user content provided and owned by users. PROMEDON grants users a non-exclusive and non-transferable right to access and use the PROMEDON Web Materials predisposed solely for their personal and professional purposes. Therefore, you may not use, distribute or exploit in any other way for other purposes unless expressly agreed in writing by PROMEDON. It is strictly forbidden to use any of the elements subject to industrial and intellectual property or trademarks for commercial purposes, as well as their distribution, modification, alteration or decompilation, so you may not use any trademark that is published on the site, without prior and express consent from its owner.

The infringement of any of the aforementioned rights may constitute a violation of these provisions, as well as a criminal offense.

The publication or public communication of any other content through the PROMEDON Website implies the recognition in favor of it of a free license with the maximum breadth allowed by the legal system that is applicable, non-exclusive and worldwide to use, copy, sublicense, adapt, transmit, execute or publicly disclose any of these contents, and sublicense to third parties the exercise of any of the above rights, either totally or partially. Claims that may be filed by users in relation to possible breaches of intellectual property rights, or industrial trademark on any of the contents of the PROMEDON Website, should be addressed to the following email address:

Applicable law and jurisdiction

For the resolution of any conflict or litigious issue that has contractual or extra-contractual origin, and extrajudicial or judicial treatment, from or arising from the use of the PROMEDON Website, which the Parties cannot resolve amicably with each other, argentine legislation will be resolved in the ordinary courts of the Autonomous City of Buenos Aires.

Cookie Policy

Version June 2022

Scope of Application.

This Cookies Policy applies to websites accessible on “” (the “PROMEDON Website”)

Processor. Contact.

Cookies are provided by Promedon S.A. and its affiliated companies (collectively, “PROMEDON”) or by third parties that provide services to PROMEDON.

PROMEDON is responsible for the personal data collected by cookies as described in this Cookie Policy. If you wish to contact PROMEDON regarding this Policy, you can do so by sending an email to

Legal Basis

The PROMEDON Website uses cookies. Cookies are small files containing certain information that are stored on your device.

Cookies are necessary to provide certain functionalities on a website, such as to maintain a language choice made by a user. In addition, cookies allow the respective issuer (PROMEDON or a third party) to recognize that the website was previously visited by a certain device, which allows the identification of returning visitors (or rather their devices) and collects information about their use of the PROMEDON Website and their interests.

This information is used to improve the PROMEDON Website, personalize the content and provide you with a better user experience, as well as to offer relevant advertising for PROMEDON’s products and services on the Web and on third-party sites.

When you access the PROMEDON Website, a pop-up window will ask you to confirm your preferences about cookies, and you can manage the cookies that you want to be installed in your browser from this “pop-up”.

Then, if you want to alter your preferences you can do so from your browser, as most browsers allow you to view, manage, delete and block cookies from a website.

Please note that deleting all cookies will lose all user preferences you have set, including the ability to exclude cookies, as this feature requires precisely the placement of an opt-out cookie on your device. Below, you can see how to manage cookies in the main browsers:

  • Google Chrome
  • Mozilla Firefox
  • MacOS Safari

For more information about browsers and additional device types, see or

Types of cookies. Suppliers.

The types of Cookies used on the PROMEDON Website are the following:
‘Session’ cookies: they remain in your browser during the visit (for example, until you close the browser and end the visit).
‘Persistent’ cookies: they remain in your browser after the session (unless you delete them). ‘Performance’ cookies: collect website usage information; they do not collect personal information and the data collected are stored anonymously. “Performance cookies” are used to improve the operation of the website.
‘Functionality’ cookies: they allow the website to store any option it has made on the page (such as changes in the size of the text, customization of pages) or allow services such as including posts in blogs.
On our website we use the following service providers (for more information about their privacy policies and how to opt out of web analytics cookies click on the following links):

More information about the use of cookies in PROMEDON

The following table explains the way in which we use cookies on the PROMEDON website: